Privacy Policy

At mparts.lk, we prioritize your privacy and are committed to safeguarding the information you provide. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, register as a seller, or connect with sellers via WhatsApp.

1. Information We Collect

We collect personal information when you use our website in the following ways:

• Seller Registration: When registering as a seller on mparts.lk, you will be required to provide personal and business details, including your name, email address, phone number, and business information such as your shop's name and location.
• Buyer Contact: As a buyer, you may contact a seller directly via WhatsApp. In this case, we share only the seller’s WhatsApp contact details. We do not store any private WhatsApp conversations or interaction data.
• Usage Data: We may collect non-personal data such as your browsing behavior on our website, including pages viewed and how long you stayed on each page, using cookies. This data helps us improve our website's user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Facilitate Registration and Seller Verification: We use your details to verify and authenticate your seller profile, ensuring that we have accurate information about the sellers on our platform.
• Buyer-Seller Communication: Your information is used solely to enable communication between buyers and sellers. We do not act as an intermediary in any sales transactions, and all communication is handled directly via WhatsApp.
• Website Improvement: We use non-personal data to analyze website traffic and improve site performance, design, and features.

3. Sharing Your Information

We respect your privacy and do not share your personal information with third parties except as outlined below:

• With Sellers: If you contact a seller, we share your WhatsApp details with the seller to facilitate the conversation. We do not store or share any other private details outside this interaction.
• With Service Providers: We may share information with trusted third-party service providers who help operate our website or services, but they are prohibited from using your data for other purposes.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or government inquiries.

4. Data Security

We take your privacy seriously and implement strict security measures to safeguard the information we collect. These measures include:

• Encryption: Sensitive personal information is encrypted during transmission to ensure it is not accessible to unauthorized parties.
• Access Control: We restrict access to your personal data to only those employees or third-party service providers who need it to perform their functions.
• Regular Audits: We conduct regular security audits and maintain an internal policy to ensure compliance with data protection regulations.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze web traffic and improve functionality. You may choose to disable cookies through your browser settings, though this may affect your ability to use some features of our site.

6. Mobile Responsiveness

Our website is fully mobile-responsive, ensuring that it adjusts seamlessly to different screen sizes, allowing you to access and interact with the site comfortably on your mobile devices, tablets, or desktops.

7. Your Rights

As a user, you have the following rights concerning your personal data:

• Access: You can request to access the personal information we hold about you.
• Correction: If any information you provided is inaccurate, you have the right to correct it.
• Deletion: You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
• Withdrawal of Consent: You have the right to withdraw consent at any time by contacting us, and we will stop using your data for certain purposes.

8. Retention of Your Information

We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely dispose of it.

9. Third-Party Websites

Our website may contain links to third-party websites. Please note that these websites are not governed by this Privacy Policy. We recommend you review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, with an updated "Last Modified" date at the top of the policy. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@mparts.lk

Phone: +94 XX XXXX XXXX

Mailing Address: mparts.lk, [Your Address], Sri Lanka